Give the requested permissions to Facebook and click Done.Your messages will be sent from this Facebook page. Choose a business page that you prefer to use for communicating with customers.From your Ecwid admin, go to Other Channels → Facebook Messenger.To enable Facebook Messenger in your store: If your Facebook page is unpublished, then customers won’t be able to begin conversations with your online store using the Message Us button. Before you start, make sure you have a Facebook account with an admin or editor role on a published Facebook page.